William Hill

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Pros & Cons

  • Great bonuses and promotions
  • Huge range of banking options
  • Great offer in live casino
  • Outstanding Customer Support team
  • Highly rated online casino
  • No live chat available
  • Poor bonus conditions

William Hill Casino Review

William Hill is a living and moving piece of gambling history. The gambling empire, originally from the United Kingdom, has a wealth of experience with more than 70 years in the industry. As such, they host a variety of services, including gambling shops and online casinos. This in-depth knowledge of the market has culminated in a slick and elegant looking online casino, that relies on a recognisable concept and the amazing looking software of PlayTech. A frequently heard criticism is that the website appears choppy and somewhat cluttered, with different ‘areas’ for each of its sub-sections. This makes it appear like multiple online casinos were melted into one. Despite this, the number of games offered – a total around 200 – is definitely not the greatest in the industry, yet should suffice for most players.

A 9-in-1 casino with versatile sections

In the online casinos of William Hill, you will find a decent assortment of games running on the PlayTech software. The mix includes table games, arcade titles such as Bejeweled, Monopoly, Keno and Megaball, and a great selection of jackpots, such as Mega Moolah. In fact, in a somewhat confusing move, William Hill appears to host a grand total of 9 differently themed online casinos: including William Hill Poker, William Hill Betting, William Hill Scratchcards, William Hill Bingo, William Hill Vegas Casino, William Hill Macau Casino, William Hill Casino, Willam Hill Live Casino and William Hill Games.

These all include a variety of different games. As such, you will find a rich variety of poker games at William Hill Poker, whereas William Hill Betting leads you to the extensive sportsbook. Here, you can bet on any sport that you enjoy, from football, horse racing, tennis and cricket all the way up to handball, snooker, volleyball and politics. William Hill Scratchcards offers some 20 different versions of scratch cards, whereas William Hill Bingo lets you play an enormous variety of bingo games, ranging from the regular bingo to slightly more exotic and flashy versions.

William Hill Vegas Casino is slightly more special, including land based online slot machines such as Luck O’ Irish, Wish Upon A Jackpot, Vegas Pool Party and the Penguins Vacations. In a similar version, Las Vegas’ Asian counterpart, Macau, also has its own area at William Hill. It includes a large variety of Asian slot machines and table games that are rarely found elsewhere, including live roulette with Asian live dealers, 5 Treasures, Jungle Treasures and Macau Roulette, just to name a few. Although it also includes slots that are particularly popular amongst Asian players, such as the NetEnt slot machine Dead or Alive.

The original William Hill Casino is still visible as part of the ‘Casino’ header. Up until a few years ago, this was the only online casino on William Hill’s website. William Hill Casino hosts all the hugely popular Playtech slot machines, a worldwide market leader of innovative slot machines. Especially their DC Comics-series is a sight for sore eyes, with exciting titles such as Superman, Batman and The Green Lantern. It also includes popular cult hits such as Buffalo Blitz, The Great Blue, The Jackpot Giant and The Gladiator.

Contrary to what the title ‘William Hill Games’ might portray, this section does not include actual computer games. Instead, you will find slot machines with cartoon themes and designs.

Enjoy the high-quality live casino, powered by Evolution Gaming

The final section of the website leads to the live casino, which hosts a number of common live games. The selection includes live baccarat, live roulette, live blackjack and live poker. All of these come in several versions, including London Roulette, Vegas Blackjack, Macau Baccarat, Slingshot Roulette, Macau Squeeze Baccarat and Auto-roulette.

In the live casino, you will surely feel as if you are in fact attending an actual casino. Through a high-quality livestream, you can see the live dealers as they are dealing the cards or dropping the roulette ball in the wheel. The technology, powered by Evolution Gaming, is top of the line, as it is streaming from the live studio in Latvia. From there, you can enjoy a wide range of live poker games as well, such as Caribbean Stud, Casino Hold’em and Three Card.

Depositing money made very easy at William Hill

Are you excited about the possibilities of William Hill, and would you like to sign up to enjoy the wide variety of games offered? Then you can easily do so by clicking the blue ‘Join’ button in the top right corner of the screen. After filling out your personal details, you will be able to make your first deposit so that you can really get started.

The deposit methods are rather extensive, it includes the common credit and debit cards such as Visa and MasterCard and some e-wallets, like Skrill, PayPal, and Neteller. Online banking is a third option for depositing money, including Euteller, iDeal, Instadebit, Soft and Trustly. Fourthly, cash transfers are accepted as well, through a bank transfer or a cheque. The minimum deposit varies from € 5 for credit and debit cards up to € 25 for bank transfers and cheque.

Complicated welcome bonuses with hefty requirements

Good to know: after making your first deposit, you will be eligible for a welcome bonus as well. To make it somewhat more confusing, each of the separate sections of William Hill has its own welcome bonus, some of which may or may not be used together.

For the sportsbook, for example, you will receive € 30 for free if you make an initial bet of € 10 (minimum bet € 10, paid out as 3 x € 10). A similar welcome bonus is introduced for William Hill Games and William Hill Vegas Casino, where the player receives € 30 free cash for playing after depositing € 10 (subject to a strict 50x wagering requirement).

The Macau Casino offers players free spins. The live casino is also happy to welcome its new players, and does so with a 100% deposit bonus with a maximum of € 100. Make sure to read the fine print: it is subject to a hefty 70x wagering requirement, can only be used on the live roulette and expires within 7 days.

For the online casino, a similar 100% deposit bonus applies, with a maximum of € 300 – yet with another pretty strict wagering requirement of 40x on selected games and expiring after 7 days. The other sections boast similar welcome packages, all of which appear great at a first glance, but after taking a closer look, you will find out that the rather strict terms will mean that it is hard to use it in practice.

Plenty of bonuses and special promotions, albeit strict requirements

The bonuses and promotions offered after this initial welcome package will be similarly extensive and complicated at the same time. Just like the rest of the website, it is divided in several bits and pieces and may apply to only a handful of games or users. William Hill offers cashback bonuses, alongside a lot of deposit bonuses and free spin offers.

The wagering requirements for obtaining any of these bonuses are rather strict as well. There is also a referral bonus on offer, being extended to anyone who refers a friend who ends up depositing money. Each friend that meets the requirements, results in a € 50 bonus.

Relatively slow payouts

If you score big and want to request a payout, you can do so rather easily at William Hill Casino. Just go to your account page and request a payout. Keep in mind that you have to use the same payment method as the one you used for your deposit.

The minimum amount you can take out of your account differs per payment provider. If you opted for your credit or debit card, the minimum will be € 5. The same amount applies for the e-wallets such as Skrill and Neteller, whereas your minimum withdrawal for online banking and bank transfers is € 25.

The time between the withdrawal request and the actual moment that it hits your account also differs per payment method. For e-wallets, it can be processed within 1 working day, whereas it takes between 3-5 working days for credit and debit cards. Online banking and bank transfers on the other hand are the slowest, taking up to 10 working days. All considered, not exactly the fastest online casino out there when it comes to processing your payment.

Play on the go with the mobile optimised site

The William Hill casino is compatible with most mobile devices. Although the mobile version of the online casino only includes a fraction of the games, they still work pretty well and appear slick, even on a small screen. The games offered include blackjack, baccarat, roulette, video poker, and a number of slots. You can play all of these games by downloading them on your device, for which you can receive a download link via text message, or by accessing the mobile website in your browser. It makes it super easy to play your favourite games on the go!

Climb the VIP-status ladder to earn benefits

Just like most other online casinos, William Hill offers its most loyal players a dedicated loyalty program. This program recognises the most valuable and loyal followers and rewards them will all kinds of fun extras and bonuses. It is structured like a comp-points structure. While playing, you collect points and, by collecting more and more, you end up climbing the rankings.

For every € 10 you bet, you receive 1 comp-point. These points can be put to use later on, by exchanging them for cash and promotions. Sometimes, double comp-points can be earned by playing selected games. The players are constantly monitored and, once they reached a certain score and managed to stand out, can receive an invitation to the exclusive VIP group. Once you made it to this point, your dedicated account manager will make your gambling life at William Hill much easier from there on out.

Around the clock customer service

There is quite some room for confusion when playing at William Hill. After all, the numerous separate sections on the site and the somewhat confusing and cluttered layout might make it hard for players to find what they need. For them, the customer service team will be ready and waiting.

Initially, you will be redirected to the FAQ-page, that poses answers to the most frequently asked questions – ranging from depositing and withdrawing money to points on how to make the most out of your bet. Still unsure or simply rather speaking to an actual person? You can send an email, call the toll free number, get in touch via social media or start a live chat.

They are available around to clock to assist you with any questions or queries that you might have.

Conclusion: somewhat cluttered and confusing

Did this overview leave you somewhat confused? Well, unfortunately, that does appear to be a trend at William Hill casino. The company has, possibly as a result of its well-established standing, decided to spread its activities over a large number of subsections. Each of these were subsequently designed as separate gambling entities, including their own bonus structures and promotions.

All of this culminates in a rather hefty looking online casino with a lot of clutter, even if there are relatively few games compared to most of the competitors. The bonuses, subject to a rather extensive list of conditions and special terms, only add to the confusion and might prove to be unobtainable for most casual gamblers.

Yet the experienced gambler who knows what he is looking for will undoubtedly enjoy the high-quality catalogue of casino games and the extensive sportsbook alike. Combined with the focus on safety, ease of payment withdrawals and deposits, and customer service, it does still manage to come up with a rather decent offer.


Website www.williamhill.com
License Gambling Commission (UK), Remote Gambling (Gibraltar)
Software Gamesys, NetEnt, Microgaming, WGS Technology (Vegas Technology), Ash Gaming, Cryptologic (WagerLogic), Evolution Gaming, Bally, IGT (WagerWorks), WMS (Williams Interactive), Realistic Games, Blueprint Gaming, Genesis Gaming, Novomatic, Quickspin, Rabcat, Thunderkick, William Hill, Games Warehouse, Inspired, Skillzzgaming, Fuga Gaming
Deposit Methods Bank Wire Transfer, Cheque, ClickandBuy, Maestro, MasterCard, Neteller, Skrill, PayPal, Paysafe Card, iDEAL, Ukash, Visa Electron, instaDebit, Visa, Western Union, Entropay, Local/Fast Bank Transfers, Sofortuberwaisung, Nordea, POLi, GiroPay, EPS, Abaqoos, eKonto, Moneta, Euteller, Neosurf, Teleingreso, Multibanco, Diners Club International, UseMyFunds, FundSend, QIWI, Todito Cash, Trustly, SporoPay, BankLink, ECash Direct, AstroPay Card, TrustPay, WebMoney, Yandex Money, Quick Pay
Withdrawal Methods Bank Wire Transfer, Neteller, Skrill, Visa, Visa ElectronCheque, ClickandBuy, Maestro, PayPal, Visa Delta, Visa Electron, instaDebit, Entropay, William Hill cash direct
To cut a long story short

About William Hill

William Hill Casino was founded in 1998 and is one of longest standing online casinos to date. Powered by Playtech, Microgaming, IGT, WMS, Evolution Gaming and many other software providers, William Hill Casino offers a huge gaming catalogue from slots to table games and has customers in more than 175 different countries around the world. Accessible across all devices and in available in more than 20 different languages, William Hill Casino offers plenty of promotions to keep you entertained. Licensed and regulated by the Gibraltar Regulatory Authority and the UK Gambling Commission. Get started with a €300 welcome bonus.

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