Royal Panda is Waving Goodbye to British Soil – Here’s What UK Players Need to Know
Royal Panda regrets to inform its UK players that as of 31st January, they will no longer be operating in the UK. Releasing a statement via their website, the operator thanked customers from British shores for choosing to play with them for all these years, but the time has come to shut up shop for good. Is it because of Brexit? Nobody knows for sure, but if you have an account with Royal Panda, there are a few things you should be aware of.
Between now and the end of the month, there are three phases you should be aware of:
- 8 January at 10 am GMT – New players from the UK will no longer be able to sign up.
- 20 January at 9 am GMT – UK players will no longer be able to make a deposit or place a sports bet.
- 31 January at 9 am GMT – UK players will no longer be able to access their account, place a casino bet and play at Royal Panda.
If you’ve an active balance, they are requesting you withdraw your funds as soon as possible, as accounts will become inaccessible after January 31st. If for some reason you forget to do this or only discovered they closed after this date, you can still contact customer services who will assist with the process.
“After the cut-off date, we will also proactively attempt to release funds in any remaining cash balances directly to the payment method on record. In the event that this is not possible, for example the payment method used is no longer valid, we will attempt to contact you via email to make alternative arrangements to return your cash balance back to you. If after a period of 12 months we have not been able to contact you, Royal Panda will donate any remaining cash balance funds to the charity BeGambleAware.”
Bonus balances cannot be withdrawn, however, there is still time to play your bonus in the hope of meeting wagering requirements. Bets made on sportsbook will now be void and returned prior to closing. If you have a bet in place for an upcoming event, Royal Panda will be in touch to explain what will happen to your stake and any potential winnings.
Now that’s out of the way, the only thing left to say is goodbye, although Royal Panda have their own way of saying it:
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Farewell to all Loyal Pandas
Once again, we’d like to thank you for playing with Royal Panda, remind you that you should withdraw your cash as soon as possible, and wish you every success in the future.”