Betsson is one of the most well-known casino brands out there. A large number of smaller online casinos have been taken under their wings, such as Betsafe and Kroon Casino, and as such became a part of the Betsson family. It might be a surprise to some to find out that Betsson also has an eponymous online casino. Betsson Casino has frequently grabbed headlines due to its frequent jackpot payouts. It also is an absolute standout in terms of game selection – from sports betting to scratch cards and from roulette to bingo, as well as everything in between. Even more important, the Swedish owners are placing great value on gambling safely, at a reliable and trustworthy online casino. There are plenty of reasons why Betsson draws in huge numbers of gamblers – all of which will be explored further in this review.
The first thing that strikes the visitor of Betsson Casino is the amazing selection of slot machines and video slots. The company selected some of the best game developers out there – including NetEnt, Microgaming and Evolution Gaming – in order to secure jaw-dropping animations, gorgeous graphics and perfect gameplay.
The combination of the ‘golden old’ classic fruit machines with the hottest, exclusive video slots is a sure winner. What to think about the high-action Wolf Cub, thrilling Blood Suckers II, groovy Disco Spins, or frankly extremely odd Machine Gun Unicorn? Or entering mainstream with Jurassic Park, Terminator 2, and Game of Thrones? The real slot enthusiast will certainly find himself the figurative child in the candy store.
Even more convincing? The rather significant frequency of big jackpot wins in recent years. The illustrious story of that Norwegian who won over 11 million euro on the Mega Fortune? Yeah, he was gambling at Betsson Casino. A few years later, 3 players became millionaires – two of them cracked the Hall of Gods jackpot, winning 7.8 million and 7.5 million respectively. The third won 5 million euros on Mega Fortune. Do you prefer to play Arabian Nights? Don’t worry, as a fellow player managed to cash in on 5 million thanks to this fairytale as well.
Rather play something else? There is plenty of choice for those who prefer card games and table games as well. Especially the live casino of Betsson Casino is a huge plus, with many industry insiders considering it to be one of the best out there. Just consider the 16(!) different roulette tables, allowing you to play live casino in all shapes and forms, from 10 cents up to € 10,000. A remarkable standout is Dragonara Roulette, live streamed from the Dragonara Casino on sunny Malta.
The minimum bet required for a game of blackjack is rather low as well. For as little as 50 cents, you can already take your seat at the table. Or multiply this amount by ten thousand, and play at the VIP-table. Add to this the 4 live baccarat tables (including live Speed Baccarat), the 4 live poker tables, and the latest live casino game developed by Evolution Gaming titled Dream Catcher. This is a Wheel of Fortune, letting you enjoy the great conversations in the live chat – almost as if you are talking to fellow gamblers in the real casino.
As for the other online casinos, there are a few steps involved in signing up for Betsson Casino. If you decide that this is your favorite place for gambling, you will start off by creating an account. The well-organized, although slightly dull appearing website makes it very easy to do so. The top right corner of the screen displays an oversized green button, shouting ‘Open Account’ at the visitor.
After that, it is just a question of filling out some of your personal details, after which you are set to go. Although you first have to deposit money in your account if you are looking to make some bucks. There is a decent selection of payment methods available to you – including Skrill, Visa, MasterCard, Neteller and PaySafeCard, alongside the regular bank transfer. The minimum deposit required is € 10,-, making it easy for the casual gambler to join as well. Just note that a 2,5% service fee applies to payments made by credit card, which could mean that you lose some of your valuable gambling money in the depositing process.
Worried about depositing money? No need, as Betsson Casino holds licenses from gaming authorities in Malta, the UK and Denmark. Serious credentials, meaning that external institutions oversee their operations and regularly verify whether their data is stored safely and payments are processed securely. Additionally, Betsson is listed on the stock market, which brings along certain responsibilities as well. Each quarter, they release their income and profit numbers. Maintaining a trustworthy reputation is therefore key for the company.
When first visiting Betsson Casino, your eye instantly falls on the welcome bonuses that are front and square on the frontpage. Those are meant to lure in new gamblers through attractive rewards for signing up. It includes a 100% welcome bonus for the sportsbook, with a maximum amount of € 75,-; alongside a welcome bonus for the online casino, adding up to 100% as well ,with a maximum amount of €100,-. It effectively doubles the amount of your first deposit.
After clicking on to the relevant page, some rather strict conditions become apparent. For example, this bonus only applies from players from certain countries. Although a minimum deposit of € 10,- applies, which seems fairly lenient, you first have to play with this amount 35 times. Effectively, you first have to bet € 350,- in order to receive your ‘free’ € 10,-. Even trickier, in order to unlock the bonus, you only get to bet with a maximum of € 6,- on selected slot machines only. Popular slots, such as Blood Suckers and The Wish Master, do not qualify.
Yes, there will be online casinos imposing stricter conditions, yet Betsson Casino will not be ranked amongst the friendliest welcomes out there.
After the first welcome, gamblers will be able to enjoy a small number of ongoing promotions. Most of these will result in free spins on the slot machine, allowing you to take home a nice win without having to spend playing credits. Alternatively, some of the current promotions will allow you to win vouchers for all kind of electronic products, some of which will be valued up to € 1000,-.
A nice touch are the frequent themed promotions in the live casino. Depending on the season, game tables will be styled accordingly and extra prizes will be made available. What to think about North Pole Roulette, or a summery feel at the poker table?
All in all, bonuses are somewhat meagre. Aside from some themed or ongoing promotions, there is not much to gain for frequent gamblers. Free spins, such are those handed out handsomely by other online casinos, are not as frequently distributed at Betsson Casino. Some of the other casinos under the Betsson umbrella, including Kroon Casino and Oranje Casino, are much more generous.
Made a nice profit playing at Betsson Casino? That you would like to use to purchase offline goods with, or pay for your groceries for? Then you can request a payout from € 20,-. After resetting this payout, it can be processed rather speedily – providing that you are using Neteller, Moneybookers or Entropay. Of course you could opt for the more common bank transfer or Visa (no MasterCard, mind you). This would, however, add up to 5 working days to the processing time. Mostly due to the time that it takes for your bank or credit card company to process it.
As such, even though the claim is to offer a payout within 24 hours, this might not apply for you. If you choose to receive your profits in your bank account or on your credit card, it will – for reasons beyond those under control of Betsson Casino – be somewhat delayed. Not different from other online casinos, by the way. Betsson does everything in its might to provide speedy payouts to its loyal gamblers, without charging any commission for doing so.
Betsson Casino has certainly kept up with the latest trends in the online casino world. This is probably why they made it incredibly easy for mobile users to place a gamble. Convenient for those who want to try their luck while traveling or during a short break at work. There are separate apps for smartphones and tablets, suitable for both Android devices and iPhones/iPads. These can be downloaded via the AppStore or Google Play Store.
This app offers pretty much the same game selection and features as the regular desktop version. This includes the sportsbook and the live casino. On top of the games and fun, you can also use the app to take care of all your other business – including depositing money, requesting payouts and contacting customer service. Even on the small screen, Betsson Casino does not fail to amaze – looking even slicker and more polished than the regular website.
As soon as you sign up to the online casino, you will become a member of the Betsson VIP Club. This is done completely automatically and does not require for you to do anything. The catch? You start off at the lowest level – Bronze. The more VIP points you earn, the higher your status will be. Each month, your point total will be considered in order to determine your rank.
This means that you could very well be a Gold member one month, with all the corresponding perks – and be ‘demoted’ to a Bronze level the next if you fail to reach the required point total. Your status also determines how many Betsson points you receive, that can be exchanged for cash at the end of each month. The higher your level, the more money each Betsson point will be worth. Additionally, a higher level also opens up special offers and promotions.
Quite a decent concept, although the basic idea of having to earn your status every single month might be daunting for some. There is no such thing as a permanent VIP-status: if you spend less time in the online casino in a certain month, no matter the reason, you will instantly lose the member benefits.
After a recent overhaul, in which the website was updated to appear somewhat more modern and slick, the customer service also received a much needed boost. This is why today they boast one of the best customer services in the online casino world. Betsson Casino’s customer service is prompt, friendly and very available. As a first resort, you can always try the extensive FAQ-page. This offers answers on pretty much anything, from the Betsson VIP Club to Payments and Registration, as well as addressing frequently asked questions about popular games.
The FAQ-section of the website also has a well-functioning Search-bar. Just enter some of the terms and all relevant answers will appear on your screen. Not what you are looking for? You can reach one of the customer service employees through live chat (30 seconds response time), email (30-60 mins response time) or by phone, where you can request a call back within 15-60 mins. All of these are available 24/7, allowing for you to get in touch instantly when a problem or issue arises.
Clever, as a considerable amount of gamblers enjoy the late hours or weekends. You can rest assured that you will be able to get in touch with the casino no matter the time or day.
All in all, Betsson offers a great gambling experience for anyone. The game selection is a huge plus, offering something for everyone. Additionally, their customer service and mobile offerings are another standout when compared to the competition. Drawbacks are the relatively meagre bonuses and promotions, as well as the VIP Club that has you establish – and might let you lose – your status every single month. If you are looking for great bonuses and a highly exclusive VIP Club, you might therefore feel somewhat disappointed. Overall we find Betsson a right choice for an great online casino experience!